If automatic app updates are enabled on your device, you don't need to do anything else. If they're disabled, go to the Yandex Tracker page in the App Store or Google Play and tap Update.

How do I connect my Yandex 360 corporate account?

Your employees don't need to do this on their own — the service is connected by the administrator who manages Yandex 360 for Business in the organization.

Can I use Yandex Tracker with multiple accounts?

Yes, you can log in to the app with multiple accounts and switch between them. Learn more about adding accounts in Help.

How do I set up synchronization between my computer and the Yandex Tracker mobile app?

Synchronization is automatic: all issues, comments, and updates are displayed on all devices.

How is the Yandex Tracker app different from the web version?

In general, the app has the same features as the web version. The main advantages of the app are quick access from your home screen and system notifications. Some features are only available in the web version. This includes creating projects, working with issue boards, and setting up queues.

Does the Yandex Tracker app work offline?

When you're offline, you only have access to the previously downloaded information. The app will update and sync changes when you're back online.

Are notifications supported on both the desktop and the phone?

Both the web version and the mobile app can send notifications. To do this, grant the required permissions in your device settings, and then enable notifications in the service settings.

Is two-factor authentication supported?

Yes, you can set up two-factor authentication in Yandex ID. To do this, you need the Yandex Key app that generates one-time passwords. Download the iOS or Android app and learn how it works in Help.

How do I switch my plan in the app?

You can activate and switch Yandex 360 plans on the site from both your computer and smartphone. The administrator who manages Yandex 360 for Business in your organization can make changes to the corporate account.

What are the requirements of the Yandex Tracker app?

The app is supported on devices running iOS 16.5.1 and higher, and on all devices running Android versions higher than 8.0. Learn more in Help.

How do I contact the Yandex Tracker app support?

You can always reach out to us in Help: our support agents are available 24/7.